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Frequently Asked Questions
What is BoatBites?
How does BoatBites work?
Is there a BoatBites Mobile App?
What is BoatBites service area? / Is BoatBites available?
Can I get food delivered to a boat?
How does food delivery to boats work?
How do I track my order?
Can I use BoatBites at a marina? / Is BoatBites available at my marina?
How do I place an order with BoatBites?
Do I need to dock my boat?
How long does BoatBites delivery take?
What happens if my food doesn't arrive after ordering?
What kind of food can I order on a boat?
Is tipping required?
What if something goes wrong with my order?
Can I cancel or change my order after I've placed it?
What weather conditions do you deliver in?
How can I contact my delivery captain?
Do you deliver to charter boats or large parties?
Can I receive delivery on holidays or special occasions?
I have a complaint. How do I share it?
How much of every purchase goes to BoatBites?
Is it safe to receive deliveries on the water?
Do deliveries come with utensils, napkins, or salt?
Do you have a referral program?
Is there a minimum order amount?
Can you deliver to any vessel or sailboat?
What if GPS isn't tracking my exact location?
