BoatBites Terms of Service

Last Update: August 2023

Welcome to BoatBites Inc. (“we”, “us”, “our”). Please read these Terms of Service carefully before using our website and services.

1. Agreement to Terms
By accessing and using our website or services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.

2. Service Description
BoatBites Inc. provides a food delivery platform that connects customers with local restaurants and food vendors (“Partners”). We facilitate the ordering process, including payment processing and delivery logistics.

3. User Conduct
You agree not to misuse our website or services, engage in fraudulent or illegal activities, interfere with other users’ experience, or violate any applicable laws.

4. Account Registration
To place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and are liable for all activities that occur under your account.

5. Ordering and Payments
By placing an order through our platform, you agree to pay the total amount indicated, including the cost of food, taxes, delivery fees, and applicable service charges.

6. Delivery
We aim to provide accurate delivery times, but unforeseen circumstances may cause delays. Delivery fees may apply and vary based on location and order value.

7. Cancellations and Refunds
Orders may be canceled before processing or subject to the Partner’s cancellation policy. Refunds will be processed in accordance with our Refund Policy.

8. Partner Services
We are not liable for the quality, safety, or suitability of food items provided by Partners. We work with reputable establishments, but customers are encouraged to use their discretion.

9. Intellectual Property
All content on our website, including logos, text, images, and trademarks, is our property and protected by intellectual property laws.

10. Limitation of Liability
We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services.

11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of your use of our platform.

12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be effective upon posting on our website.

13. Termination
We may terminate your access to our services at our discretion, without prior notice, if you violate these Terms of Service.

14. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflicts of law principles.

15. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at TellMeMore@boatbites.app.

Terms of Service for SMS Communications

SMS Terms & Conditions

1. SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:
If you have consented to receive text messages from BoatBites, you may receive messages related to:

Orders
Follow-up messages
Billing inquiries
Updates
Coupons
Special events

3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 4 weekly SMS messages related to membership/order updates.

4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:
You may opt-in to receive SMS messages from BoatBites in the following ways

By submitting an online form

6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at support@boatbites.app

8. Standard Messaging Disclosures:

Message and data rates may apply.
You can opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary