Cary Gould is a seasoned investor, proud father of two grown daughters, and customer service professional with over 20 years of experience in the field. He began his career at one of the country’s premier customer service companies, where he went through rigorous training and managed hundreds of employees across large regions.
He has a proven track record of interpreting regulations and applying them to various situations, creating policy on a local level, and ensuring that both state and local regulations were followed by his staff. Desiring to give back to his community, Cary’s expertise in customer service extends beyond the private sector, as he has also worked with government agencies to improve citizen satisfaction and reduce costs. He has been instrumental in implementing transformation efforts aimed at increasing citizen satisfaction and reducing costs. Cary’s experience in generating revenue from other county agencies and his ability to make policy decisions that are beneficial to all parties make him an expert in exploring new trends in customer service and the better treatment of citizens by the government.